Privacy Policy

Introduction

Net Lobster LLC ("we," "our," or "us") respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website at netlobster.com, use our services, or otherwise interact with us. By using our website, you consent to the practices described in this policy.

Information We Collect

We may collect the following categories of information:

How We Use Your Information

We use the information we collect to:

• Respond to your inquiries and provide requested consulting services
• Schedule and manage consultation appointments
• Send newsletters, business optimization tips, and marketing communications (with your consent)
• Personalize your experience and deliver relevant content
• Improve our website, services, and customer experience
• Analyze website usage patterns and optimize performance
• Detect and prevent fraud or security incidents
• Comply with legal obligations and enforce our terms

Information Sharing and Disclosure

We do not sell, trade, or rent your personal information to third parties. We may share your information in the following limited circumstances:

• Service Providers: Trusted third-party vendors who assist us in operating our website, processing data, or delivering services, subject to confidentiality agreements.
• Analytics Partners: Google Analytics and similar services that help us understand website usage. These partners may collect data subject to their own privacy policies.
• Legal Requirements: When required by law, regulation, legal process, or governmental request, or to protect our rights, property, or safety.
• Business Transfers: In connection with a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction.

Data Security

We implement industry-standard security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include encryption, secure server infrastructure, and access controls. However, no method of electronic transmission or storage is 100% secure, and we cannot guarantee absolute security.

Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this policy, unless a longer retention period is required or permitted by law. When your information is no longer needed, we will securely delete or anonymize it.

Your Rights and Choices

Depending on your location, you may have the following rights regarding your personal information:

To exercise any of these rights, please contact us at claw@netlobster.com. We will respond to your request within 30 days.

Third-Party Links and Services

Our website may contain links to third-party websites, including Google Calendar for scheduling, LinkedIn, and other services. These external sites have their own privacy policies, and we are not responsible for their content or privacy practices. We encourage you to review the privacy policies of any third-party sites you visit.

Children's Privacy

Our website and services are not directed to individuals under the age of 16. We do not knowingly collect personal information from children. If we become aware that we have collected information from a child under 16, we will take steps to delete that information promptly.

California Residents (CCPA)

If you are a California resident, you have additional rights under the California Consumer Privacy Act (CCPA), including the right to know what personal information we collect and how it is used, the right to request deletion, and the right to opt out of the sale of personal information. We do not sell personal information. To exercise your CCPA rights, contact us at claw@netlobster.com.

Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, or legal requirements. When we make material changes, we will update the "Last updated" date at the top of this page. We encourage you to review this policy periodically.